Disney On Ice - Into The Magic in Dubai

• All Children aged 2 and older need a ticket

• Children under 2 can enter for free if they sit on a parent or guardian’s lap

• Guests under 16 must be accompanied by an adult aged 21 or older

• No readmission allowed

• Professional cameras, audio, or video recording devices are prohibited

• Bags larger than 30x30x15cm and strollers re not permitted inside the show venue and must be left at the designated area

• NO external food and beverage allowed inside show venue

• Doors open ONE hour before show starts

• Tickets for events may only be purchased from authorized agents, visit coca-cola-arena.com for full details.
• No smoking/vaping – Strictly no smoking inside the arena - this includes cigarettes, vapes and e-cigarettes.
• For the full list of prohibited items please visit www.coca-cola-arena.com
• Details for age restrictions are displayed on the event page and at time of ticket purchase.
• Coca-Cola Arena is a cashless venue. There are no ATMs on site.
• Getting to the Arena - We recommend public transport.
• Strictly no re-entry once the ticket has been validated.
• Physical ID checks may be conducted on entry.
• Unauthorised duplication or sale of this ticket will prevent admittance to the event.

Security Measures:

• Patrons must protect their tickets to avoid loss or theft. In the event of ticket loss or theft, list will not be responsible for replacement or refund.
• Electronic tickets that have been copied or fall into unauthorized hands may result in denial of entry; the ticket is considered canceled at first use and no refunds are provided.

Ticket Purchasing:

• Automated seating is based on best availability, please make sure your seats are assigned together before making the purchase.
• Tickets can be purchased through authorized channels only, including list’s official website and approved ticketing partners.
• Prices are subject to change without prior notice.
• All sales are final; refunds will not be granted unless the event is canceled or rescheduled.

Ticket Delivery:

• Tickets will be delivered electronically via email, typically within 2 days before the event date.
• Ensure that you provide correct and updated contact information when making a purchase.

Cancellations and Refunds:

• Events can be canceled, rescheduled, or modified according to list’s discretion. In such cases, customers will receive notice via email or phone, and options for a refund or exchange may be offered.
• No refunds are provided unless the event is officially canceled.

General Conduct:

• Patrons must comply with all venue rules and regulations.
• The management reserves the right to make any necessary changes to these terms and conditions without prior notice.
• Smoking, drugs, and weapons are strictly prohibited inside Coca-Cola Arena.
• The use of cameras and recording devices may be subject to restrictions; please check the event information for specific details.
• For the full list of prohibited items please visit www.coca-cola-arena.com

By purchasing tickets, you acknowledge and agree to be bound by these professional terms & conditions. If you do not accept these terms, please refrain from making a purchase.

• Customers are advised not to purchase list-branded Tickets resold through so-called secondary ticketing websites (such as Online Ticket Shop, Viagogo, Facebook, Stubhub ,Dubizzle or similar sites) or online selling sites such as eBay as it is possible the Ticket may not be valid for entry or will be canceled by list should list become aware that the Ticket has been resold.  In some countries, the re-sale of tickets is banned by law.
• It is the responsibility of Customers to protect their tickets from loss or theft. 
• list is not responsible for the replacement of lost or stolen Tickets and does not issue refunds for lost or stolen Tickets. This applies to electronically issue Tickets as well as printed Tickets.
• In the event a Customer’s electronic Ticket is copied/stolen (e.g. via hacked email, or through delivery to a shared email address) and the Ticket is used and scanned before the Customer enters the Event, the Customer will be refused entry as the Ticket will have been canceled at the time of first use. No refund will be offered to the Customer in this case. Customers are strongly advised to protect their electronic Tickets with the same caution and care they would protect a physical printed Ticket from theft.
• No re-entry once the ticket is validated.